AI Chatbot for a recreation complex

A chatbot trained on current information about the complex and its services provides instant support to guests, answering questions about their stay, reservations, and additional services.

Client
Lake Resort
Cost
Telegram
Viber

An automated bot that:

  • Provides instant answers – quickly responds to enquiries about services, booking conditions, and resort policies.
  • Expands communication capabilities – handles general requests, shares additional materials, and provides photos from the internet.
  • Operates 24/7 – offers round-the-clock support, responding to guest queries at any time.
  • Reduces staff workload – automates up to 70% of standard customer enquiries.
  • Helps increase sales – boosts bookings and promotes additional services.

Who is this solution for?

Hotels and resorts – enhance service quality and provide 24/7 guest support.
Travel companies – offer instant advice to clients on available services and bookings.
Spa and wellness centres – provide a convenient tool for scheduling and accessing service information.

Functionality

  • Automated responses – quickly deliver accurate information about the complex and its services.

  • Multimedia support – send photos, links, and additional materials to enhance guest communication.

  • Flexible settings – easily adapt to the specific features and services of the facility.

  • Analytics and reports – track customer requests and analyse data to improve service quality.

Implementation Results

  • 🚀 Staff workload reduced by up to 70%.
  • 📊 Service costs reduced by up to 40%.
  • 💰 Bookings and additional service sales increased by 25%.