Automation of photo data collection and processing

Processing tickets, reservations, and insurance documents can be time-consuming and prone to errors. The AI chatbot automates these processes, reducing request handling time and streamlining travel agency operations.

Client
IDEA Travel Solutions
Cost
Telegram
Viber

Main features:

  • Fast request processing – reduces data entry time by up to 70%.

  • Elimination of human errors – automation improves data accuracy and consistency.

  • Optimised manager workflow – allows staff to focus on customer service rather than administrative tasks.

Who is this solution for?

Travel agencies – automate reservations and document processing.
Airlines – accelerate passenger data handling.
Insurance companies – streamline the entry of insurance policy information.
Service companies – integrate seamlessly with CRM and accounting systems.

Functionality

  • Processes document screenshots – managers upload images of tickets or reservations, and the bot automatically recognises and extracts the required data.

  • Collects key information – extracts flight details, dates, passenger names, and other essential data according to company standards.

  • Automatically populates the database – inserts recognised information directly into the system, reducing errors and saving managers’ time.

  • Versatile usage – supports various service types (flights, hotels, insurance), allowing managers to focus on customer service rather than routine tasks.

Implementation Results

  • 🚀 Travel document processing time reduced by 50%.
  • 📊 Data entry accuracy increased by 85%.
  • 💰 Cost savings achieved through reduced manual work.