Automated module for customer returns
Client
Dream Team Dance School
Price
- Integration cost: from $1450
- Support cost: from $100/month
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Automated customer return module that:
- Analyzes customer activity in the ClassBerry CRM system via API.
- Generates personalized offers based on the client’s interaction history.
- Automates outreach through SMS, email, and social media using the Binotel telephony system.
- Assists sales managers in effective communication via social networks and phone calls.
Who is this solution for?
✅ Marketing departments – automate customer return campaigns without extra expenses.
✅ Sales managers – a tool for personalized and efficient communication.
✅ Companies with a large customer base – effective customer retention and increased repeat sales.
Functionality
- Performs daily database analysis to assess customer activity.
- Automatically creates personalized offers based on user behavior.
- Sends messages via SMS, email, and social media instantly.
- Optimizes managers’ workflows by reducing manual processes.
- Boosts customer return conversion by up to 40%.
Implementation Results
- 🚀 Customer returns increased by 40%.
- 📊 Communication time reduced by 2×.
- 💰 Manager workload optimized and repeat sale costs reduced.